COVID-19 Guidance From The Department Of Planning And Development

The Department of Planning and Development (DPD) and the Department of Housing (DOH) are closely coordinating with the Mayor’s Office and the Chicago Department of Public Health to assess how City Hall-based staff can continue to provide vital customer services while helping to reduce the impact of COVID-19 in Chicago. 
As of March 16, DPD and DOH offices will remain open during normal business hours for walk-in clients. However, visitors are requested to limit in-person visits for business that can be conducted remotely by telephone, conference calls, webinars and other methods. See below for a list of contacts and subjects for communications that can be conducted by email. 





For the most up-to-date information on the City's response to COVID-19, please visit, where you can also sign up for regular email updates. Thank you for your cooperation. DPD and DOH will continue to provide updates as warranted. General inquiries may be directed to or the front office at 312.744.4190.

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